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    competitive-intelligence-market-research

    B2B SaaS competitive

    By @shashwatgtm
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    SKILL.md
    ---
    name: competitive-intelligence-market-research
    description: B2B SaaS competitive intelligence with 24 scenarios across Sales/HR/Fintech/Ops Tech
    metadata: {"clawdbot":{"emoji":"πŸ”","homepage":"https://github.com/shashwatgtm","always":true}}
    ---
    ## **🎯 Multi-Dimensional Navigator**
    
    **This skill serves B2B SaaS companies across multiple dimensions. Find your path:**
    
    ### **STEP 1: What's Your Industry Vertical?**
    
    Your industry determines:
    - Which competitors to track
    - What research is critical vs nice-to-have
    - Regulatory constraints
    - Competitive positioning strategies
    - Risk tolerance for aggressive tactics
    
    ```
    β†’ Sales Tech (Gong, Outreach, Salesloft) - See Section A
    β†’ HR Tech (Culture Amp, Lattice, BambooHR) - See Section B  
    β†’ Fintech (Razorpay, Happay, Stripe) - See Section C
    β†’ Operations Tech (FieldAssist, Locus, logistics/retail) - See Section D
    β†’ Other B2B SaaS - Use Sales Tech as base, adapt as needed
    ```
    
    ### **STEP 2: What's Your Company Stage?**
    
    Your stage determines:
    - Research budget available
    - Tool sophistication
    - Time you can invest
    - Depth of analysis needed
    - Who does the work
    
    ```
    β†’ Series A ($1M-10M ARR, 10-200 employees) - Path 1
    β†’ Series B/C ($10M-50M ARR, 200-1000 employees) - Path 2
    β†’ Series D+ ($50M+ ARR, 1000+ employees) - Path 3
    ```
    
    ### **STEP 3: What's Your Primary Market?**
    
    Your geography determines:
    - Competitor set (local vs global)
    - Pricing benchmarks
    - Market size calculation methods
    - Research sources available
    - Language/cultural considerations
    
    ```
    β†’ India-first market - India guidance
    β†’ US-first market - US guidance  
    β†’ Global/multi-market - Hybrid approach
    ```
    
    ### **STEP 4: Who's Doing This Research?**
    
    Your role determines:
    - Autonomy level
    - Approval workflows
    - Time available
    - Output format needed
    
    ```
    β†’ Founder/Co-Founder - Full autonomy
    β†’ VP/Director - Manager approval
    β†’ Product Marketing Manager - Team collaboration
    β†’ Strategy/Insights Team - Stakeholder coordination
    ```
    
    ---
    
    ## **Quick Navigation by Common Scenarios**
    
    **Most Common Use Cases:**
    
    1. **"I'm a Series A founder building battle cards for my sales team"**
       β†’ Go to: **Section A1** (Sales Tech, Series A, Founder-Led Research)
    
    2. **"I'm a PMM at Series B HR Tech, need competitive analysis for upmarket move"**
       β†’ Go to: **Section B2** (HR Tech, Series B, Professional Research)
    
    3. **"I'm CMO at Series C fintech, board wants market landscape"**
       β†’ Go to: **Section C3** (Fintech, Series C+, Strategic Intelligence)
    
    4. **"I'm VP at ops tech selling to India retail, need to size market"**
       β†’ Go to: **Section D1** (Operations Tech, India Market Sizing)
    
    ---
    
    # πŸ“Š SECTION A: SALES TECH COMPETITIVE INTELLIGENCE
    
    **When To Use This Section:**
    - Your product: Sales engagement, conversation intelligence, sales enablement, coaching
    - Your competitors: Gong, Outreach, Salesloft, Chorus, Apollo, ZoomInfo
    - Your buyers: Sales leaders, CROs, RevOps
    - Your go-to-market: PLG or sales-led for SMB/Mid-market
    
    ---
    
    ## **A1: Sales Tech @ Series A (Scrappy Founder Research)**
    
    ### **Your Reality Check:**
    
    ```
    COMPANY PROFILE:
    - Size: $1M-10M ARR, 10-100 employees
    - Stage: Series A, finding PMF β†’ scaling
    - Team: Founder or PM doing research (side of desk)
    - Budget: $0-500/month for ALL tools
    - Timeline: 2-3 days max (need it for pitch/sales enablement)
    ```
    
    ### **The Sales Tech Competitive Landscape:**
    
    **Your Competitor Tiers:**
    
    ```
    TIER 1: Enterprise Incumbents (NOT your competition... yet)
    - Gong ($500M+ valuation, enterprise-focused)
    - Outreach (public, enterprise)
    - Salesloft ($2.3B valuation, mid-market+)
    WHY THEY MATTER: Buyers know these brands, you'll be compared
    YOUR ANGLE: "Too expensive/complex for SMBs"
    
    TIER 2: Growth-Stage Competitors (Your Real Competition)
    - Chorus (acquired by ZoomInfo, mid-market)
    - Revenue.io (Series B, conversation intelligence)
    - Wingman (India-based, SMB focus)
    WHY THEY MATTER: Similar stage, similar ICP
    YOUR ANGLE: Feature differentiation, regional focus
    
    TIER 3: Emerging Startups (Watch List)
    - Seed/Series A conversation intelligence startups
    - AI sales coaching tools
    - Regional players (India, SEA)
    WHY THEY MATTER: Could pivot into your space
    YOUR ANGLE: Speed, innovation, local expertise
    ```
    
    ### **Series A Sales Tech Research: 3-Day Sprint**
    
    **GOAL:** Positioning deck + battle cards for sales team
    
    **DAY 1: Competitive Landscape Mapping (4 hours)**
    
    ```
    09:00-10:00 | Define Your Competitive Set
    
    For Sales Tech, consider:
    β–‘ Direct: Same solution (conversation intelligence)
    β–‘ Indirect: Different tech, same outcome (sales training platforms)
    β–‘ Adjacent: Complementary (CRM, sales engagement platforms)
    
    India-specific search strings:
    - "conversation intelligence India"
    - "sales enablement software India"
    - "alternatives to Gong for SMB"
    - "affordable sales coaching tools"
    
    US search strings:
    - "Gong alternatives for small teams"
    - "sales tech for Series A companies"
    - "conversation intelligence under $10K"
    
    10:00-11:30 | Categorize Competitors
    
    TEMPLATE:
    Company | Tier | ICP | Price Point | Geography | Strength | Weakness
    Gong | Tier 1 | Enterprise | $20K-50K+ | US/Global | Deep analytics | Too expensive
    Wingman | Tier 2 | SMB | $5K-15K | India | Local | Limited features
    [Yours] | - | SMB | $3K-10K | India→US | AI coaching | New brand
    
    11:30-13:00 | Pricing Research (Critical for Sales Tech)
    
    Sales Tech = Price-sensitive market
    
    FREE RESEARCH SOURCES:
    β–‘ G2 reviews mentioning price: "Filter by 'pricing' mentions"
    β–‘ Reddit r/sales: "What do you pay for [tool]?"
    β–‘ LinkedIn polls: "What's your sales tech budget?"
    β–‘ Competitor job posts: Sales compensation = pricing signals
    
    WHAT TO FIND:
    - Gong: $1,500-4,000/seat/year (from reviews)
    - Outreach: $100-150/user/month
    - YOUR TARGET: 50-70% cheaper than incumbents
    
    PRICING POSITIONING:
    "Enterprise features, SMB pricing"
    "Gong-quality insights at 1/3 the cost"
    ```
    
    **DAY 2: Feature & Positioning Deep Dive (4 hours)**
    
    ```
    09:00-11:00 | G2 Review Mining (Sales Tech Specific)
    
    Sales Tech buyers care about:
    1. Ease of implementation (IT approval hurdle)
    2. Call recording quality
    3. CRM integration (Salesforce, HubSpot MUST-HAVE)
    4. Coaching insights (actionable)
    5. ROI/deal velocity improvement
    
    WHAT TO EXTRACT:
    β–‘ Top 3 features mentioned in 5-star reviews
    β–‘ Top 3 complaints in 1-2 star reviews
    β–‘ "Switched from X because..." patterns
    β–‘ "Considering X vs Y" comparisons
    
    SALES TECH SPECIFIC INSIGHTS:
    - 67% mention "Salesforce integration" as critical
    - 43% complain about "too many features we don't use"
    - 31% say "too expensive for our team size"
    - 22% want "real-time coaching vs post-call analysis"
    
    YOUR OPPORTUNITY:
    βœ… Simplified feature set (80% of value, 20% of complexity)
    βœ… SMB pricing ($200-500/seat/year vs $1,500+)
    βœ… AI coaching focus (vs pure analytics)
    βœ… India-first, then global
    
    11:00-13:00 | GTM Strategy Analysis
    
    Sales Tech companies typically use:
    
    ENTERPRISE (Gong, Outreach):
    - Channel: Outbound sales (100+ SDRs)
    - Content: Thought leadership, podcasts, events
    - Pricing: Enterprise sales, no public pricing
    - Cycle: 3-6 months
    
    MID-MARKET (Chorus, Revenue.io):
    - Channel: Hybrid (inbound + outbound)
    - Content: SEO, webinars, free tools
    - Pricing: Visible tiers, sales for enterprise
    - Cycle: 1-3 months
    
    SMB (Your Target):
    - Channel: PLG + inbound
    - Content: Tactical guides, YouTube, free tier
    - Pricing: Self-serve, transparent pricing
    - Cycle: <30 days
    
    COMPETITIVE INTEL:
    β–‘ Check LinkedIn: Hiring SDRs = outbound motion
    β–‘ Check content: Blog topics = SEO keywords they target
    β–‘ Check ads: Facebook Ad Library for messaging
    ```
    
    **DAY 3: Synthesis & Battle Cards (4 hours)**
    
    ```
    09:00-10:30 | Positioning Matrix (Sales Tech Specific)
    
    2Γ—2 MATRIX:
    X-Axis: Enterprise ←→ SMB
    Y-Axis: Pure Analytics ←→ Coaching Focus
    
    WHERE COMPETITORS LAND:
    - Gong: Top-left (Enterprise, Analytics)
    - Outreach: Left-center (Enterprise, Engagement)
    - Chorus: Center (Mid-market, Analytics)
    - [YOU]: Bottom-right (SMB, Coaching)
    
    WHITE SPACE IDENTIFIED:
    βœ… SMB + Coaching focus = underserved
    βœ… India market (Gong expensive for Indian SMBs)
    βœ… AI-powered real-time coaching (vs post-call)
    
    10:30-12:00 | Battle Cards (Top 3 Competitors)
    
    BATTLE CARD TEMPLATE - SALES TECH FOCUS:
    
    β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
    β”‚ VS. GONG (Enterprise Incumbent)             β”‚
    β”œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€
    β”‚ THEIR STRENGTHS:                            β”‚
    β”‚ β€’ Deep conversation analytics               β”‚
    β”‚ β€’ Forecasting accuracy                      β”‚
    β”‚ β€’ Enterprise-grade security                 β”‚
    β”‚ β€’ 1000+ integrations                        β”‚
    β”‚                                             β”‚
    β”‚ THEIR WEAKNESSES:                           β”‚
    β”‚ β€’ Price: $20K-50K+ annually (too expensive) β”‚
    β”‚ β€’ Complexity: Overkill for SMB (10-50 reps)β”‚
    β”‚ β€’ Setup: Requires IT, 2-4 week onboarding  β”‚
    β”‚ β€’ Contract: Annual commit, enterprise sales β”‚
    β”‚                                             β”‚
    β”‚ WHEN THEY WIN:                              β”‚
    β”‚ β€’ Large sales org (50+ reps)                β”‚
    β”‚ β€’ Complex B2B sales (6+ month cycles)       β”‚
    β”‚ β€’ Enterprise budget ($50K+ sales tech)      β”‚
    β”‚ β€’ Need forecasting + analytics depth        β”‚
    β”‚                                             β”‚
    β”‚ WHEN WE WIN:                                β”‚
    β”‚ β€’ SMB sales team (5-25 reps)                β”‚
    β”‚ β€’ Tight budget (< $10K/year sales tech)     β”‚
    β”‚ β€’ Need coaching > analytics                 β”‚
    β”‚ β€’ Fast setup required (< 1 week)            β”‚
    β”‚                                             β”‚
    β”‚ OUR COUNTER-POSITIONING:                    β”‚
    β”‚ "Gong is built for Salesforce with 500 repsβ”‚
    β”‚  We're built for startups with 15 reps.    β”‚
    β”‚  Same AI insights, 1/3 the price,           β”‚
    β”‚  10Γ— faster setup."                         β”‚
    β”‚                                             β”‚
    β”‚ SALES TALKING POINTS:                       β”‚
    β”‚ 1. "Save $15K/year vs Gong"                 β”‚
    β”‚ 2. "Setup in 1 day vs 4 weeks"              β”‚
    β”‚ 3. "AI coaching, not just dashboards"       β”‚
    β”‚ 4. "Built for Indian SMB sales teams"  
    
    ... (truncated)